What are cookies

Cookies are small text files placed on your device when you visit our website. They help the site function correctly, remember your preferences, and give us insight into how the platform is used.

Cookies we use

Strictly necessary cookies

These cookies are essential for the platform to function. They cannot be disabled.

• Session cookies: Keep you authenticated while using the platform. Expire when you close your browser.
• CSRF tokens: Protect forms and account actions from cross-site request forgery attacks.
• Load balancing: Route your requests to the appropriate server for consistent performance.
• Cookie consent: Store your cookie preferences so we don't ask again on every visit.

Analytics cookies

These cookies help us understand how visitors use our platform so we can improve it. You may opt out.

• Google Analytics (GA4): Collects anonymized data on page visits, session duration, feature usage, and traffic sources. Data is processed by Google LLC under their Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Add-on or by declining analytics cookies below.

Functional cookies

These cookies improve your experience on the platform. Disabling them may affect some features.

• Quote preferences: Remember your most recently selected shipment type and origin ZIP for faster re-quoting.
• Search history: Retain recently viewed shows and venues within your current session.
• UI preferences: Store your preferred language and display settings.

Third-party cookies

We integrate with services that may set their own cookies on our platform:

• Stripe: Payment processing and fraud prevention. Stripe's cookies are strictly necessary for completing payments. See Stripe's Privacy Policy.
• HubSpot: Customer support chat widget. HubSpot may set cookies to identify returning visitors and personalize support. See HubSpot's Privacy Policy.

How to manage cookies

You can control and delete cookies through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in or using the platform.

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Manage and delete cookies

Do Not Track

Our platform recognizes browser Do Not Track (DNT) signals. When DNT is enabled, we disable Google Analytics tracking for that session.

We may update this Cookie Policy from time to time. The "Last updated" date above reflects the most recent version. Continued use of the platform after updates constitutes acceptance of the revised policy.

Contact

Questions about our use of cookies? Contact us at [email protected].